You can send us your questions via e-mail. We try to respond to most requests within 24 hours, Monday-Friday.
We use PayPal for our online shopping cart. PayPal provides a single source for secure, encrypted payments with a major credit card or an e-check from your checking or savings account. It sure beats having to entrust your vital financial information to every single merchant you shop at online! Best of all, PayPal personal accounts are free and let you send payments for merchandise, auctions and a growing list of other goods and services all over the Internet, as well as receive cash from other PayPal members. If you don't have a PayPal account yet, click here for more information or to sign up for your very own PayPal account. IMPORTANT NOTE: You DO NOT have to set up a PayPal account to make a credit card payment through PayPal.
We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. All e-mail you receive from us will be regarding an actual order. If you have any questions, please feel free to send us an e-mail .
The Second Hand News wants you to be happy about your purchase. If you are not satisfied with your purchase, we will accept your return within 15 days from the date of purchase. Items must be returned in the same condition sent to you. Refunds will be issued in the original form of payment for price paid, less the shipping fee, within 14-days of receipt of your return. Follow these instructions to return your merchandise:
- Please enclose a copy of your PayPal receipt along with the item(s) you are returning.
- Package the merchandise and seal your return securely.
- We recommend that you insure your package for your protection and remind you that shipping costs are not refundable.
Returns should be sent to:
The Second Hand News
PO Box 822674
Vancouver, WA 98682
Everything we sell is backed by our unconditional 100% Money-Back Guarantee. If for any reason you are unhappy with any item, simply mail it back to us following our " Return Policy " within 10 days of receipt and we'll refund the full cost of the item. Please note, however, that we cannot refund shipping charges. Your successful purchase is our goal! Please e-mail us with any questions or concerns .
All items delivered in the state of Washington must pay sales tax. All other states are not required to pay sales tax.